Computer Diva

Office Hours:

Monday through Friday 8am to 5pm

Mary Burger - helpdesk@computerdiva.biz
Phone - 360.567.8838

Stay Connected

Stay up-to date with the latest news and updates

© 2021 ComputerDiva  |   Website by new72media

Windows XP SP3 and the Continuous Reboot problem

Reports are all over about problems with some users installing Windows XP SP3; their systems go into a continuous reboot cycle.

Now Microsoft has provided an explanation, and it’s an interesting one. The problem occurs on AMD-based systems where Windows was built from an OEM image captured on an Intel-based system. Perhaps it never mattered before, but in such cases, and depending on a particular registry key, an Intel-specific driver (Intelppm.sys) is loaded.

Microsoft Knowledge Base article KB88372 explains this some more and gives instructions for what to do if you are experiencing the problem.

0 views0 comments