In the past few days I have had calls from multiple clients about Microsoft closing their account. They either received an email or a phone call from “Microsoft”, letting them know their account was going to be closed unless they verify the account is theirs. They will ask for email addresses and passwords, and eventually get around to wanting to log into your computer and fix some “dire” issue.
It is all a scam. Microsoft is never going to contact you to close your account.
When you encounter these emails or phone calls, ignore them. Do not buy into the scam.